ProMediaGear Video Slider and Motor Maintenance

Video Slider and Motor Maintenance | Free Shipping in the USA

$100.00 USD
Free shipping for orders $100 above (USA)

KEY FEATURES

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Processing Times

Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.

Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA

We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.

International Orders

Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.

Expect your orders to arrive in 7-10 business days.

Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.

Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges

We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.

For returns or exchanges:

  • We must be notified through our email at [email protected]
  • Item must be return or exhanged in top-notch condition.

If the received item is damaged/defective upon arrival, please notify us immediately.

Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.

Customer Reviews

Based on 5 reviews
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D
Donn R (Monessen, US)
Genuinely Better Than Expected

Let's be honest - I'm fairly certain I abused my GKJRC Katana Pro Gimbal Head Telephoto Lens Side Mount Clamp. For the sake of brevity I'm going to skip the whys and hows (it's OK to assume "this guy must be an idiot") but within a couple of weeks of receiving my GK Jr I stripped out the knob the controls the horizontal rotation of the gimbal. I got in touch with ProMediaGear via the chat feature. Their response was immediate. They asked a few questions, clarified a few things and sent me a prepaid label. True to their word they repaired my gimbal and had it on it's way back to me within 24 hours. NO charge. If you appreciate precision craftsmanship and the "feel" that goes with it you'll love the GK Jr as much as I do (and I suspect anything else they craft). Equal to the excellence of the product is their customer service. I could not be happier - words I have not used in quite some time.

X
Xi Lin (Ellicott City, US)
Excellent service!

I purchased the gimbal head in 09/2019. The pan lock knob was bent after a fall. My fault. To my surprise, I was able to have it fixed free of charge by ProMediaGear very promptly. Thank you, ProMediaGear! You are the best!

D
Dena Kraft (Walbridge, US)
Fast service

Didn’t have to wait long to be repaired and returned back to me. Very happy with the repair job, the customer service, and pricing which includes the shipping cost. Really impressed!

A
Andy Greenwell (Plymouth, US)

5 star ball head. 5 star customer service.

J
James Rice (Humble, US)
Gimbal head repair

Great customer service.
Quick turnaround time.
No questions asked. Even better.